Wondering about working with us?

Frequently Asked Questions

CAN I JUST EMAIL YOU MY CV?

We'd love to make it that simple, but we can't accept applications via email. Here's why: 

Your personal information deserves better protection than a standard inbox can offer. Our application process ensures everything you share with us stays secure and reaches exactly the right person. Think of it as a safe passage for your career story - designed to protect what matters most while getting you noticed by the people who count.

CAN I APPLY FOR MORE THAN ONE JOB?

Absolutely. We'd welcome you to apply for every role that catches your eye. But here's the thing, we'd recommend having a proper think about which positions truly match your skills and where you want your career to wander. Then apply for the ones that feel right. Quality over quantity, as we say about our blends.

I'VE RECEIVED AN EMAIL LETTING ME KNOW I'M UNSUCCESSFUL BEFORE I COMPLETED MY APPLICATION. WHAT HAPPENED?

We know this feels a bit backwards, but here's what's happened. Our system automatically checks certain essential criteria as you go, and unfortunately you haven't quite hit the mark for this particular role. That's why you've received this email. Think of it as our way of not wasting your time. 

If you're still keen to join our world, we'd suggest stepping into our customers' shoes for a moment. Have another look at your answers and consider what you might brew up differently next time. While you won't be able to reapply for this specific role, there'll be other opportunities that might be a better blend for your skills and experience.

I HAVEN'T RECEIVED AN EMAIL CONFIRMING MY APPLICATION'S BEEN SUBMITTED. WHAT SHOULD I DO?

Don't worry if this happens more often than you'd think. If you suspect your application went through but there's no confirmation email waiting for you, simply log into your account and have a peek at your profile. You'll be able to see whether your application actually made it through, and if not, you can submit it from there.

Worth checking your junk folder too as sometimes our emails wander into the wrong place, much like tea leaves that escape the strainer!

HOW CAN I CONTACT THE LOCATION I'M HAVING MY INTERVIEW IN?

Need to get in touch with your interview venue? 

Our store locator has all the contact details you'll need. Either pop in to the store or give them a call.

If you are visiting our Head Office at Milton Park, then please contact your recruitment point of contact. 

Unsure of how to get to Milton Park? Visit here: Whittard - Life In Head Office

I'D RATHER NOT RECORD A VIDEO APPLICATION - IS THERE ANOTHER WAY TO APPLY FOR A ROLE?

We completely understand that not everyone's comfortable on camera, and that's perfectly fine by us. Why not pop into your local shop with your CV instead? Our team would be delighted to have a proper chat with you, and you'll get a real feel for what working with us is all about. It's often the best way to see if we're the right blend for each other.

Use our store locator below to find your nearest shop, and simply drop by when it's convenient for you.

I CAN'T SEE ANY VACANCIES IN MY preferred store or department CAN I SIGN UP FOR JOB ALERTS?

Absolutely! We'd be delighted to keep you in the loop. 

Simply create an account and set up your job alerts by telling us what role you're after. Then, when something that suits your skills is available, we'll drop you a line straight away. Think of it as having your own personal career concierge.

HOW LONG DO WHITTARD TAKE TO REPLY TO JOB APPLICATIONS?

We're always working to get back to you as quickly as we can, but like a proper brew, good decisions take time.

Depending on the role and how many wonderful applications we've received, it might take a little while to get in touch with our decision.

I'M APPLYING TO A Role AND HAVE BEEN ASKED TO COMPLETE SOVA ASSESSMENTS. WHAT ARE THEY?

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